![]() Remember, the FTC never asks you to pay to file a claim or get a refund. If you didn't get an email with a claim number, you can locate your Epic Account ID by following these steps. Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful chargesĪpply online at To apply for a refund, you will need a claim number or your Epic Account ID.Your child made charges to your credit card without your knowledge between January 2017 and November 2018.You were charged in-game currency for items you didn’t want between January 2017 and September 2022.You may apply for a refund if any of these statements are true: According to the FTC, the company charged parents and gamers of all ages for unwanted items and locked the accounts of customers who disputed wrongful charges with their credit card companies. About the SettlementĮpic Games, the company responsible for Fortnite, agreed to pay $245 million to settle FTC allegations related to in-game purchases. Emails about this settlement will come from Fortnite Refund Administrator. On September 19, 2023, the FTC began sending emails to millions of Fortnite gamers, and will continue sending additional emails for one month. If you are not yet 18, a parent or guardian must complete the claim form for you. ![]() You must be at least 18 to complete a claim form. ![]() who was charged for unwanted purchases, apply for a refund online at The deadline is January 17, 2024. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.
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